Verizon Wireless Agent Program

Verizon Wireless Agent Program

Total Mobile Protection combines Asurion's Wireless Protection and Verizon's Extended Warranty to create a comprehensive mobile device protection service.

Verizon’s In-Home Agent is now linked to our eSupport web-based support content, which will continue to add ways to help you manage the services you have, and when needed, detect and resolve any problem you may encounter. Whether you are using a PC or a Mac, if you need help with your TV, Phone or Internet, we can help you get back on track. Update Center is a tool that allows Verizon to send software updates and downloads, system alerts, and important messages directly to your computer via desktop messages when connected to the Internet. Some messages contain links to web pages where you can get more information while others provide immediate solutions to service problems.

Update Center is an essential part of your Verizon service. We do not recommend that you remove it. • Open the Start menu and select on Control Panel.

• select the Programs and Features icon. • Select IHAMessageCenterselect and click the Uninstall button. • Select the Uninstall/Change button. • Follow all Windows instructions. Update Center is a tool that allows Verizon to send software updates and downloads, system alerts, and important messages directly to your computer via desktop messages when connected to the Internet. Some messages contain links to web pages where you can get more information while others provide immediate solutions to service problems.

Update Center is an essential part of your Verizon service. We do not recommend that you remove it. • Select Finder icon in the Dock.

• Open the Applications folder in the Navigation pane. • Open the Utilities folder and double-click Activities Monitor. • Select the VerizonUpdateCenter process. • Right-click and select Quit Process option. • Select the Force Quit button. • Return to the Applications folder and drag the VerizonUpdateCenter program to Trash. (You can also right-click the program name and select the Move to Trash option.) • Right-click the Trash icon and select the Empty Trash option.

• To install In-Home Agent on your Windows PC,. (You can also download In-Home Agent by closing this window and selecting the In-Home Agent for PC button.) • Check the I Am the Administrator User on this Computer box and click the Next button. • Click the Next button to install the files to the default location. (This is the preferred location for the IHA files. You can select the Change button to specify another location on your computer.) • Select the Install button.

• When all the files have been installed, select the Finish button. • Check the I Agree to Terms and Conditions box and then select the Continue button. Because the In-Home Agent Installer has to unpack and configure the files it needs, the first time you start In-Home Agent on your computer takes a little longer than normal. • To install In-Home Agent on your Mac,. (You can also download In-Home Agent by closing this window and selecting the In-Home Agent for Mac button.) • Select the In-Home Agent for MAC OS X button.

• Select the Finder icon. • Open the Downloads folder and double click VerizonInHomeAgentInstaller.dmg • Double-click on VerizonInHomeAgentInstaller In the popup window • A popup window will show 'VerizonInHomeAgentInstaller' is an application downloaded from the Internet.

Are you sure you want to open it? • Select the Open button.

Because the In-Home Agent Installer has to unpack and configure the files it needs, the first time you start In-Home Agent on your computer takes a little longer than normal. Though this normally does not happen, Windows users encounter problems when they attempt to re-install In-Home Agent. This can occur for a variety of reasons, however most times the issue can be resolved by following these steps.

(Be sure to scroll all the way down to the end of this topic) Step One: Uninstall and Reinstall In-Home Agent • Follow the Remove In-Home Agent from a Windows Computer steps again. Go to Support section to see the step-by-step instructions.

• After you have uninstalled In-Home Agent, try installing In-Home Agent again. If you still have trouble, try Step 2.

Step Two: Run the In-Home Agent Cleaner If you followed the instructions in Step 1 and still cannot install In-Home Agent, you will need to run a special program that will find and delete any unneeded files from your old installation. • Follow the Remove In-Home Agent from a Windows Computer steps again. Go to Support section to see the step-by-step instructions. • Run the In-Home Agent Cleaner. • Reinstall In-Home Agent again.

If you are still unable to install In-Home Agent on your computer, please contact us at 1.800.VERIZON (1.800.837.4966).

I switched from tablet to phone. Specifically asked what the monthly access would be. I was told it would be same as tablet $20. When I got the bill it was $40. When I called they said it was because my tablet contract was not over. I wouId not have switched had I known this.

Also my husband's phone is $40 because we prepaid for his phone, though when advertising they don't say pay for your phone but your monthly access will be more so you really are making payments on your phone. Verizon is sneaky, deceitful and customer service is either unknowledgeable or they lie. Very unhappy.

I've been with all the phone companies, am currently basically locked in with Verizon because they got me financed for a phone that meets my needs/wants. That said, I am paying, without counting the phone payments - so for service alone, over twice what I paid MetroPCS. So I figured the service would at least be on the same level, right? The slow data, which is most of what I use, is so far much slower than the MetroPCS unlimited free 3G.

Combine that with the baffling, incomprehensible format they use in itemizing your bill, and the confusing automated changes to your billing, and it gets really annoying. I have to spend time I don't have calling and going to the store to ask for an explanation of my seemingly random billing changes.

Another thing, they charge exorbitant prices for exceeding your data limit if you don't turn safety mode on. So, all in all, Verizon comes across so far to me as a money-hungry company capitalizing on people's wanting the latest and greatest phones, and can't even give what the lowest price pay as you go service of the cheapest major carrier gives, because they want you to pay as much as they can get away with. I love the new phone I have, especially how much storage it has, but part of me wants to go back to the old phone and carrier I had, which allowed me more versatility. And that phone lasted days longer, and didn't require special chargers to be bought.

When I log on to make sure the hotspot is working it says I will have to log in. Aarti Sai Baba Ki Ringtone Download there. I am on my daughter's account and I couldn't get through to all 7 representatives. This is a Verizon problem not a computer. They tried to blame everything but Verizon.

I started the phone call at 1:45 and didn't get off until 4:00. Finally gave up. The problem was never corrected. Unbelievable that a company is so badly run. I had to give my name, phone #, account info, the name of my daughter and the password on the back of hotspot to ALL 7 reps and still not corrected. My daughter owns a business. I had to interrupt a meeting during this mess.

We are all not happy. Don't make Verizon your phone provider. I was up for a new phone because my old cell (Samsung 4) by Verizon was over 2 years old and had literally ceased functioning (unable to charge or hold even a tiny charge before shutting down). I had a tight budget to no income.so I explained I needed something to fit my budget; the gentleman in the Virginia Beach, Va office was kind, however he showed me a phone that seemed reasonably affordable ($168.00 Galaxy J3 Eclipse) but he apparently fail to disclose that they had 'prepaid' phone programs.

I just learned last week while on the phone with a rep about my bill that they have prepaid programs at $40, $60, and $80.with more gigs than what I'm paying on my 2 gig acct at $78.00 monthly. Needless to say I felt bamboozle by the store representative who serviced me back in June this year (2017). So I'm told I must pay for my new phone before I can switch to the lower more affordable program. How is this integrity? I hope that whoever reads this is helped.

I'm not computer illiterate, but neither am I up on what's what in the sales of cellphone so I guess the rep used that to his advantage. I do intend to try another provider once I'm back on my feet.as the Lord will have it. Spoke with online agent and offered a great deal for 2 new iPhone 8 256gb. I accepted the deal and asked to move forward. I was advised that I needed to call the customer service number to complete the order. Once I got on the phone with an agent I was told, 'Sorry the online agent lied to you. This is not the correct promotion.

You need to also do this, this, and this' making the once great deal not so great anymore. I then spoke with several unapologetic agents that could care less that a loyal long term customer was lied to and didn't want to do anything about except charge me the ridiculous extra amount. Was told there was no other manager to help me.

That I had to wait 24 to 48 hours to get a return call after already being on the phone for over an hour. They will be losing a customer and I hope that this chat shows other people that Verizon is crap with crap customer care!!! I just got off the phone and asked for the name of a lady that I was supposed to make a good size adjustment to my account and failed to do so. The man told me he couldn’t give me her full name, came back said he couldn’t even give me her first name, I asked for her ID #, came back and told me her first name. If that isn’t the sketchiest thing I’ve ever heard of I’m not sure what is. They’re so terrible at their jobs they couldn’t even give out their names. They know their service is great (like actual bars) and that’s the ONLY reason I stay with them.

Worst company (next to AT&T) for customer service out there. I am writing this review because I was sent a email Verizon wireless was cancelling my old Unlimited account. I was with Verizon since I was 18 years old. (I was 32 when Verizon sent me the email.) I had a unlimited account since smartphones came out. Last year Verizon sent me a email they were cancelling me if I didnt upgrade my account to one of their limited data plans. It was about the same time AT&T offered a new unlimited plan. I already had DirecTV and bundling both ended up saving me money.

Reason I am writing this review now is because I keep seeing their advertisements and I haven't shared how they treated me as a long time customer (who always paid them on time) and the way customer service treated me when I contacted them about the email. Their customer service told me that the email I received was because I was in their top 1% of usage users and that's why I received the email. I explained to them how long I had been a customer and customer service acknowledged that.

I paid 232.** each month. After having a phone I paid for out of my pocket to keep my plan and then they sent me a email like Verizon did, I contacted many cellphone providers. I decided to go with At&t.

My bill is cheaper and I still have unlimited service! I have been very happy since then.:) Verizon ads again are the reason are why I am writing this review.

I was the 1% they wanted to cancel my service. I know I'm only 1% but I'm sure At&t likes my money. I have never seen a company who treats its customers in such an audacious manner. Almost 6 months ago I changed my service to Verizon - what a mistake. A few days ago, one of the phone broke (cannot charge it and it is not the cord).

Yesterday I called the tech support and they told me they will send a replacement because it was still on warranty). Paid for the faster service, and surprise, when I got the phone today did not have the battery, nor the back cover.

I took the battery from the old phone, plugged in but it did not work. When I called them back they told me that the battery is not covered by the warranty(?) and they will have to contact LG for me.

Instead they transferred my call to LG and left me to fend for myself! Long story short, LG requires that you send them the faulty battery and then wait another 2 weeks to get a new one. I said, 'Forget it.' Called their so-called executive customer (de)service, where the 'analyst” was trying to pull a fast one on me. First she said that she could do me a favor by giving me a $50 credit so I can go and buy myself a battery, maybe on Amazon. I kept insisting, but so was she - they do not make the phones and that was the best she could do - all in a very condescending tone. They may not make the phones, but they sell them and promote the heck out of them.

I have never heard of a company who washes its hands of the products they sell to their customers, and expect them to liaison with their third party vendors! In the end of it all, they said they will send me a new device - again stressing how much of a big favor they were making me, and that they were not going to charge me anything (as they should not have anyway). Surprise again - after the conversation ended I get an email that my next bill will be inflated by $225 for the device replacement! Called again, they were transferring me from one to another, and even their 'executive” agent are above and beyond impertinent - this must be a prerequisite for working there. I see there are lots of other customers who had the same experience.

This company should be sued. I for one will bill them for all the time I wasted with this nonsense. I contacted Verizon Wireless again to question why I had to pay a full month's charge for 8 days of service they responded that I should call back to see about a prorated bill if I received a full month's final bill. I did receive a full month's bill again this month. I called again and the lady was gonna check on it and when she came back to the line she hung up. I called back and sat on hold as usual then the young man information me that they don't prorate billing.

So I have a bill to pay for almost 80 bucks for 8 days of service. WOULD NOT RECOMMEND VERIZON WIRELESS TO ANYONE!!! LESSON LEARNED!! I have been a customer of Verizon for seven years.

I have never missed or been late with a payment. I have paid off numerous devices. I have multiple lines. I'm pretty much the ideal customer.

I had an issue with a phone I purchased from them, took it into the local store, they checked it out, said to send it in and Verizon would replace it for free. The phone was in perfect condition when it left my house. Then about a week later I notice my bill is almost 800 dollars!! They said there was a small crack on the phone screen so I was charged nearly 400 dollars for a damaged device. They wanted to hear nothing of the fact that it was just fine when I sent it to them and two associates actually went as far as to tell me I was lying. Two days before I got the elevated bill I had purchased a new phone, added another line, upgraded plan, and added a hum device all in all coming to about 1500 dollars.

They refused to remove the charge of the damaged device, plus charged me for activation fees I was told are being waived. To put the cherry on top they sold me the wrong screen protector and my brand new phone screen ended up broken. Not a problem.

I had insurance, wrong. They failed to tell me the insurance for cracked screens only covered certain devices. My 850 dollar phone not included.

So why was I paying for insurance exactly?! I never received an apology. I never received a satisfactory resolution, and worst of all for all the business and brand loyalty I gave them I received no respect.

Shame on you Verizon. I have on countless times gone into the store with the product that I had received and after less than a month my two tablets never worked again.

Verizon didn't care. I gave them back and I'm still being charged every damn month for the past couple years for the same device. I've been told over and over and over I wasn't going to be charged and I was going to get my money back on top of that. This is the worst signal ever.

I do lucky to be able to get through to 911! They really don't care about their customers. They're ripping me off pricing way too much for what so I can text the world and can never connect with a call or do anything online without watching it slowly try to load? I've been so angry that I want to touch up a storm and go crazy on them. I will never ever recommend this company.

As far as I'm concerned they're only in it for profit. They really don't give a shit about the consumer. They overprice everybody and they don't care. You get a phone shipped service and they act like it's not their problem anymore.

They say they're going to help you and they never do. All they have is their words but never performed the actions they say they will. Highly ashamed and embarrassed to say I'm a Verizon customer. I'm going to cancel and they can try and charge but I'm not going to pay because I've already overcharged.

I pay almost 600 a month. I have been a loyal Verizon customer for more than a decade, but the latest transaction I had with them was awful and inexcusable. They are currently offering a 'sale' of $300 off a new Google Pixel phone, so I went ahead and ordered the new phone since I was eligible for an upgrade and it seemed like a good deal. I added the phone to my cart where it showed that the phone was $300 off, I went to check out where the phone appeared to be $300 off, and completed my order where it also appeared that the phone was $300 off. It wasn't until my phone arrived and I attempted to activate it that I discovered that I owed the full $949.99 (retail price) for the new phone. In fact, if my phone would have activated normally, I might have never noticed the discrepancy in what I owed and what I thought I owed.

So I got on Verizon's customer support chat where a CSR was able to activate my new phone and explained to me that this was not a 'sale', it was a 'promotion' and Verizon's promotions are special. She actually said 'special'. And that they took the $300 divided it by 24 (which was the monthly installments I needed to make to pay the phone off) and took that amount off of my monthly device payment. So, as long as I kept the phone for 24 months, I would only pay the $649.99 that I was promised to pay.

But, if for any reason, I decided to upgrade early I would have to pay the remaining balance for the phone. So assuming that I kept the phone for the 12 month minimum, I would have been forced to pay $475 instead of the $325 that I would have expected. I was astounded and told her how ridiculous that was and she politely disagreed and pointed me to the very fine print that I had missed earlier. Fortunately for me, I noticed this within my return period and was able to return the phone for a minimal re-stocking fee. But I know that there are going to be a lot of people that Verizon takes advantage of with this 'special' promotion and that is just wrong. I have been a Verizon customer for more than a decade and I expected more from them. What kind of a shady business offers a product for one price and puts you in a contract for a much higher price?

Now that I am out from under their contract, I will definitely be looking at other service providers and that will be the last purchase I ever make through Verizon. I canceled my service due to very poor internet service after upgrading to the unlimited plan. The unlimited plan was recommended by customer service after I was running into their safety plan to keep from being overcharged. After I cancelled I received a bill stating that I would have to pay for the last month of service twice. I contacted customer service and they kept me on the phone for over an hour and finally said they were going to send the charge to the escalation team for correction.

I then received another bill for the charges. I called back and was belittled for not understanding why they were charging me twice for the same service period. I was with them as a customer for 8 years. I hope never again to have this level of disrespect and mistreatment. Run and don't even consider their claim to be the best.

This is my 3rd Moto android phone since Feb. Now it is not working again!

I pay over 275 bucks a month for 2 phones that we are constantly having problems with and are unable to even use. Our internet service is horrible unlimited doesn't mean unlimited it means limited to what Verizon feels is normal use. So after 4 days our service is constantly reloading, like every 2 minutes.

The store customer service people are above rude and will sell you things you don't need or can't use. When you call customer support they lie to you and only tell you what they want you to hear.

I use to love Verizon but now I absolutely hate it and going elsewhere for service. I would not recommend Verizon to ANYONE!!! I have Verizon cell phone service, including unlimited data.

I pay as much as 4 times more for the privilege of having 'the best' coverage in the US. When I couldn't afford both home internet and my cell phone bill, I stopped the home service. I, mistakenly, thought that I could rely on Verizon to fill the void.

Once I lost home WiFi, my calls at home dropped constantly. Internet service was so slow, it was basically useless. Service was so bad that I had to sit outside on the porch to speak with VERIZON support people. After many phone calls over a month's time, I got to a rep, who told me that my Internet connections were unreliable because Verizon throttles my Internet connection. When I asked when did that start, she told me it is a common practice. She referred me to a cell phone service contract on their website.

She told me that, if I wanted better service, I would have to connect to WiFi. Mind you, this was in September, 2017. I was unaware the effort to get rid of net neutrality was even an issue. It was not spoken of in the news. To resolve the lack of service by Verizon, I got my home Internet service back. The use of throttling prevented me from using the Internet. It was hugely frustrating.

Net neutrality is NECESSARY to keep Internet providers honest. It is necessary, so that the average person can have access to the benefits of adequate Internet connections. People need to know about Verizon's sketchy business practices. I have no receipt.

My complaints were made by phone. I did not add or change delivery plan at the time. I'm a fairly new Verizon customer and I use the prepaid phone plans. They warn you of insane snail data speeds after your data runs out. I tried to pay my next bill ahead of schedule and they won't allow it to renew until the fixed date?!

I see the tactics behind that as they hope you won't be able to stand the snail speed data and purchase more data. Also, some areas I will have full bars or good 4G and the data is slower than cold molasses. That's a waste of your hard earned money!

I called them about this and asked if they could credit to me some data due to the slow speed which was draining my data and they said, 'Sorry we can't do that,' it's not that they can't, it is because they don't want to. Poor customer service and data services. I will switch to someone else soon after researching. I have been with Verizon for years. Their customer service stinks. I have been trying to get a call back from a member of management for months and nobody returns my calls.

Regarding issues to billing. Today I spent 3 hours on the phone trying to get help.

Finally in the last 1/2 hour of my calling them I get a small resolution to my problem. I have had 2 accounts with them over the past 4 years totaling 13 phones.

I am down to 5 because I keep telling the people on my lines how horrible customer service is and the way I've been treated. I have 2 lines now paid off from the payment program and 3 will be paid off soon, In fact I just dropped 2 more lines with them. I don't recommend them at all. They DO NOT Pride THEMSELVES IN CUSTOMER SERVICE.

You have to call 19 times in one day to get your problem resolved. They are rude and tell you one thing and do another. On Nov the 25th of this present month of November I placed an order over the phone for a few phone line with Verizon, after a lengthy process the lines were approved but I was referred to this store to pick up the phones, very rude managers and employees! One thing led to another and the process was taking too long, so I went with another company and got my phones no problem.

The problem started when I tried to get my money back, they had charged me $280.00 for taxes without the lines being approved yet. When I called Verizon to get the money back that's when the nightmare started, the first person that I spoke to said that the order was cancelled and that I would get the money in 72 hours. I even got an email stating the same thing.

Five days later I didn't get anything so I called Verizon again. A rep of the name Amy picked up the phone and told me that my order wasn't process properly that she needed to do it again but it was going to take 48 hours to get the money, she even told me that she put a 'rush' on the return and that it shouldn't be more than 48 hours, mind you, after all this I'm trying to speak to a Supervisor the whole way, good luck with that too. After 48 hours I called Verizon again because as expected I didn't get my money either. This time a Rep of the name Carlos (good luck trying to get a last name out of this Reps) told AGAIN! That the process wasn't done properly that he would need to do it again but this time around it was going to take 3 to 5 days more. Today is November the 8th and I still haven't gotten anything back!

Torrent Onone Perfect Photo Suite 8 Coupon. And the Supervisors, Oh yeah, they will call me back, someday! Good luck getting your money back from Verizon!

Spoke today with Ron ** (top supervisor at Verizon Wireless) and he refused to pay us for cell phone insurance we had been charged for many months (even though we had not signed up for it) because we requested the refund too late. He then took it to a personal level and thought it was appropriate to say things like 'I mean who takes more than 6 mos. To dispute a bill'). So needless to say we were not refunded a dollar and were treated like complete ** after being with Verizon for over a decade.

Eventually this company will go down and Mr. Ron ** will be miserable and unemployed.

Now most of us know the level of customer service that we get from these cell providers, and most of us are not happy, and if you are like me, and went from one provider to another to gain satisfaction from the money we spend every month, there is still an issue. Now for my story about Verizon. I have been a customer of every contract cell provider there is. My final option was Verizon. I left AT&T for Verizon, a poor choice on my part.

I don't mind paying good money for great customer service and that is what I got from AT&T but the phones was an issue. My experience with Verizon has been an issue from day one. Sad that I have enough experience and years of sales and customer service experience, put in several applications to get turned down, yet I call to get assistance with a technical issue and have to go through at least 3 reps before I can get a resolution and most of the time I figure it out myself. I am just waiting to pay off my phones and go prepaid with Cricket or another provider like that, if I am going to get poor customer service at least I can pay less for my troubles. I have been a customer for over 15 yrs and I've never have had a positive experience with them.

For instance right now I am paying on an LG G5 and I still have a 133 dollars left to pay it off but it's my 5th phone and now this one is worse than all the others. Dying at 24 percent battery with 2 different battery and my service always stinks for me but everyone else is fine.

I just got off the phone with them and they are no help once again. All they try to keep doing to me is trying to talk me into paying the rest of this phone off and go back and buy a new phone for what 650 plus dollars I don't have. Won't even help me at all. O yeah and they told me to call LG. Trying to pawn me off on someone else. It is really sad that a multi billion dollar company has the right to treat people like dirt.

It's just not right. Wife opened a new account to get my son a phone for Christmas. All was good.

They pulled 197.00 from my card immediately. Wife gets an email from their fraud to verify her identity. This takes several hours and several calls with her being put on hold and then hung up on. She finally verifies her identity.

Then it says processing for 3 more days. Then she gets an email saying the order was cancelled. I call to see why and ask for a refund. They said they have no idea why it was cancelled and that it was a computer glitch. Now I'm still waiting on a refund (5 days).

NEVER had so many problems trying to give someone our business. I had 4 other lines I was going to switch and will not even consider it now. Unfortunately in our area we have only two very-very bad companies that provide internet services - Comcast and Verizon. Both of them care less about customers need, both lie about internet speed, both have very low educated technical support, both not having normal customer service available in reasonable response time and etc. When I got fed up with one them I’m switching to another one or find exactly the same problems.

Currently I am with Verizon and even simple operation to pay my bill to them took several hours and no success. Constant website errors. There is no anyone answering phones, there is no nylons to chat and so on. I am not mentioning that I supposed to have fastest internet they advertise and pay 89.99 a month for it. But my previous Comcast service was the same at no any differences in internet speed.

So, I have been for several month with Verizon and it seems time now to go back to the same type miserable Comcast. No any other choice. That’s why I never signing in anything except month by month contract. Otherwise they get you and do what they want for 2 years or so.

I have been with Verizon for 14 + years and went to the store today to upgrade my iPhone 6 to iPhone 7 for an advertised deal they posted on their website and had also in the store. After a 30-minute wait we were able to talk to a sales representative who told us there were no more iPhone 7's in their CA warehouse but could go online and order it since the deals are the same. When we proceeded to do this the online representative stated there were no deals on the iPhone 7. The time between the store visit and online interaction 20 minutes. This was a great waste of time and energy and I am saddened to see that my favorite wireless company is nothing but a fraud.

On November 6, 2017 I order online an iPhone 8 to be picked up at a local Verizon store. Less than 30 minutes later I contacted them to change my order to the 8 plus. I was not aware that the camera is better in the 8 plus. The CSR rep told me she was able to stop and cancel the original order however an hour later Verizon took $184.11 from my account (94.98 was to finish paying off the 6S I previously had, then there was a $30 upgrade charge and the rest was taxes). They also took $144.85 for the iPhone 8 that was canceled. Verizon Wireless is a subsidiary of Verizon Communications, which formed in 2000 when Bell Atlantic and GTE merged. Verizon Communications is a publically-traded company with headquarters in Basking Ridge, N.J.

It offers cellular phone service through contract plans and unlimited prepaid plans for smartphones and basic phones. • Features: Verizon’s prepaid plans come with many free features, including caller ID, call waiting, call forward, data alerts and three-way calling.

Compatible phones also include voice mail, visual voicemail and mobile hotspot connectivity for free. • Switch to monthly: Customers can use any phone purchased from Verizon for a prepaid plan if they decide to sign up for a monthly plan.

This feature may appeal to those who need temporary service and may wish to return to a monthly, contract plan in the future. • Canada and Mexico: All of Verizon’s prepaid plans for smartphones include unlimited text messages to mobile phones in Mexico and Canada. Customers can choose to add on minutes to place voice calls to Mexico and Canada or place international calls with a per-minute surcharge. • Payment options: Customers can pay for service online or from their phone.

They can also set up autopay so that their phones remain active. Although customers cannot simply make a payment in a Verizon store, they can purchase a refill card from a Verizon store and use that to refill their phone online. • Next-day shipping: Customers who order a phone from Verizon to use with a prepaid plan receive free next-day shipping. • Best for: Verizon is best for temporary users, business owners and budget-conscious customers. Your use of this site constitutes acceptance of the Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the for more information.

The information on this Web site is general in nature and is not intended as a substitute for competent legal advice. ConsumerAffairs.com makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof. Copyright © 2017 Consumers Unified LLC. All Rights Reserved. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.